Last updated: October 19, 2026
Welcome to True Nourish. This website and online store are operated by True Nourish Global LLC, 412 W 7th St, Clovis, NM 88101, United States ("we", "us", "our"). By visiting our website or making a purchase, you agree to these Terms of Service and our store policies.
By using our website, you confirm that you are legally able to enter into a binding agreement under the laws applicable to you.
You agree to use our website for lawful purposes only and not to engage in any activity that could damage, disrupt, or interfere with our website, services, or other customers' shopping experiences.
We reserve the right to take reasonable action against fraudulent activity, misuse of our services, or violations of these terms, subject to applicable law.
We make every reasonable effort to ensure that product descriptions, images, prices, and other information on our website are accurate and up to date.
However, colours and packaging may appear slightly different depending on your device or display settings. Product packaging may also change over time, provided the product remains appropriately represented.
We reserve the right to correct errors, update product information, and discontinue products where necessary. Such changes will not affect rights you have already acquired under applicable consumer protection laws.
Our products are intended to be described and used according to their labels and instructions. Dietary supplements are not intended to replace a balanced diet or a healthy lifestyle. Please consult a qualified healthcare professional if you have questions about whether a supplement is suitable for you.
When you place an order, you are submitting a request to purchase the selected products.
After receiving your order, we may send an order confirmation by email. An order confirmation acknowledges receipt of your order and does not necessarily mean that the order has been dispatched.
We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, pricing errors, stock availability issues, or other legitimate operational reasons.
If we cancel an order after payment has been taken, we will arrange an appropriate refund. We will communicate with you clearly and work to resolve any issues as quickly as possible.
All prices are displayed in the currency indicated at checkout. Applicable taxes, shipping charges, discounts, and other fees will be shown where required before you complete your purchase.
We reserve the right to change product prices and promotional offers at any time. Price changes will not affect orders that have already been accepted, except where a correction is necessary due to an obvious error and applicable law permits it.
Payments are processed through the payment methods made available at checkout. By submitting payment information, you confirm that you are authorised to use the selected payment method.
If a payment cannot be authorised or completed, we may be unable to process your order.
We aim to process and dispatch orders as promptly as possible. Estimated delivery times are provided for guidance and may vary depending on the destination, shipping method, carrier, customs procedures, and other circumstances beyond our reasonable control.
We will make reasonable efforts to communicate significant delivery issues and assist you if your order is delayed, lost, or delivered incorrectly.
If your order has not arrived within the expected timeframe, please contact our customer support team with your order number. We will help investigate the issue and explain the available options.
Nothing in these terms excludes any delivery obligations or consumer rights that apply under relevant law.
Your satisfaction matters to us. We want you to feel confident when shopping with True Nourish Global.
Eligible purchases are covered by our 30-Day Money-Back Guarantee, subject to the terms of our Return and Refund Policy. If you are unhappy with your purchase, contact our customer support team within 30 days of receiving your order, and we will explain the process clearly and help you with your request.
We aim to make refund requests straightforward and hassle-free, without unnecessary paperwork or lengthy explanations.
Please review our Return and Refund Policy for further details. Our commercial guarantee is in addition to any statutory cancellation, withdrawal, return, or refund rights you may have under applicable law.
From time to time, we may offer discounts, promotional prices, bundles, or other special offers.
Promotions may be subject to specific terms, including eligibility requirements, validity periods, product exclusions, or stock availability. Any material conditions will be communicated with the relevant offer.
Promotions cannot be combined unless expressly stated. We reserve the right to correct promotional errors and to withdraw or amend an offer where permitted by law.
Information provided on our website is intended for general informational purposes and should not be treated as individual medical advice.
Our dietary supplements are not intended to diagnose, treat, cure, or prevent any disease unless such use is specifically authorised under applicable law.
Individual experiences may vary. Please follow the product label and recommended directions for use. If you are pregnant, breastfeeding, taking medication, or have a medical condition, seek advice from a qualified healthcare professional before using a supplement.
If you experience an unexpected reaction, discontinue use and seek appropriate medical advice.
All content on our website, including text, photographs, graphics, logos, product descriptions, designs, and other materials, is owned by or licensed to us and is protected by applicable intellectual property laws.
You may access and use our website for personal, non-commercial shopping purposes. You must not reproduce, distribute, modify, publish, or commercially exploit our content without our prior written permission, except where permitted by law.
Our website may include links to third-party websites or use third-party services, including payment processors, shipping providers, and other service partners.
We are not responsible for the content or policies of independent third-party websites. Your use of those services may be subject to their own terms and privacy policies.
We work with service providers where necessary to operate our store and fulfil orders.
Your personal information is handled in accordance with our Privacy Policy and applicable data protection laws.
We use relevant information to process orders, arrange delivery, provide customer support, prevent fraud, and operate our business. Further details about how personal information is collected, used, and protected are provided in our Privacy Policy.
We aim to keep our website accurate, secure, and available. However, errors, interruptions, maintenance, or technical issues may occasionally occur.
We reserve the right to update website content, modify features, or temporarily suspend parts of our services when reasonably necessary.
Nothing in this section removes obligations or consumer protections that cannot legally be excluded.
To the extent permitted by applicable law, we will not be responsible for losses arising from circumstances beyond our reasonable control or from uses of our website that are contrary to these terms.
Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability that cannot legally be excluded and any mandatory rights or remedies available to consumers.
Where liability can lawfully be limited, any limitation will apply only to the extent permitted by the relevant law.
To the extent permitted by applicable law, you agree not to misuse our website or violate these terms in a way that causes losses or claims for which you are legally responsible.
Nothing in this section requires you to waive any consumer rights or legal protections that cannot lawfully be waived.
These Terms of Service are subject to the applicable laws governing our business and transactions, without depriving consumers of any mandatory protections available under the laws that apply to them.
Where you are entitled to bring a claim in your country or place of residence under applicable consumer protection laws, nothing in these terms is intended to remove that right.
We may update these Terms of Service from time to time to reflect changes to our business, website, products, or legal requirements.
The latest version will be published on this page with its updated revision date. Changes will apply from the date stated in the revised terms, subject to any applicable legal requirements.
We encourage you to review this page periodically.
If you have any questions about these Terms of Service, please contact True Nourish Global LLC at contactus@truenourishofficial.com. We reply within one business day.